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Welcome to Working Solutions. We offer independent contractor, work-at-home opportunities for folks located in either the United States or Canada.

We do not accept applicants located outside of the United States and Canada.

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Blogs

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Navigating the Retail Rush: 5 Crucial Scalability Trends in Customer Service

Customer Service Outsourcing

In the fast-paced world of retail, customer service is a critical factor…

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How Pet Brands Can Elevate Customer Experience and Drive Loyalty

Pet Care

Picture this: a pet owner, arms full of premium pet food, balancing…

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The Future of Customer Service: On-Demand GigCX vs. Traditional Models

Customer Service Outsourcing

What is the On-Demand GigCX Model? The On-Demand GigCX model represents a…

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Unlocking Business Growth with On-Demand Virtual Customer Service

On Demand Contact Center

In today’s fast-paced world, businesses are constantly searching for strategies that not…

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Working Solutions’ Taylor Kane strikes a pose with industry leaders, Monica and Denise, at CCW Austin

Empowering Through Connection: Lessons Learned from CCWomen

Contact-Center Outsourcing

When talking about professional development and community building, CCWomen stands out as…

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Customer service illustration of a woman wearing a headset and sitting on a chair answering calls

Revolutionizing Contact Centers: Key Findings and Strategies for Success

Virtual Workforce Management

Working Solutions partnered with CCW Digital to sponsor a comprehensive market study…

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Working Solutions Regional Sales Director Ian Garlets talks at CCW Austin

A Glimpse into the Future of Customer Care: Trends and Insights from Customer Contact Week Austin

Industry Insights

Industry leaders from across the globe gathered in Austin for Customer Contact…

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Navigating Peaks and Valleys: Adapting to Seasonal Demand in Healthcare Contact Centers

Healthcare and Insurance

Optimizing occupancy rates in the ever-evolving landscape of healthcare contact centers is…

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Working Solutions Client Satisfaction Report

Specialized Customer Service

What our clients think of us means everything. So, we asked!

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Five Myths about GigCX

Contact-Center Outsourcing

Working Solutions surveyed more than 2,000 of its customer service experts. Here’s…

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How to Scale Customer Service During Busy Seasons

Virtual Workforce Management

Six tips to providing customer service coverage during peak seasons.

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In-House vs. Outsourced Customer Service Cost Comparison

Onshore Customer Service

Explore the cost differences between in-house and outsourced customer service.

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