Notice!

Welcome to Working Solutions. We offer independent contractor, work-at-home opportunities for folks located in either the United States or Canada.

We do not accept applicants located outside of the United States and Canada.

Read our blogs

Explore CX solutions Apply to work from home

Blogs

Customer service illustration of a woman wearing a headset and sitting on a chair answering calls

Revolutionizing Contact Centers: Key Findings and Strategies for Success

Customer Service Outsourcing

Working Solutions partnered with CCW Digital to sponsor a comprehensive market study…

Read more

Working Solutions Regional Sales Director Ian Garlets talks at CCW Austin

A Glimpse into the Future of Customer Care: Trends and Insights from Customer Contact Week Austin

Contact-Center Outsourcing

Industry leaders from across the globe gathered in Austin for Customer Contact…

Read more

Young professional Black customer service agent smiling in her home office

Five Myths about GigCX

Contact-Center Outsourcing

Working Solutions surveyed more than 2,000 of its customer service experts. Here’s…

Read more

Colorful illustration of scales evenly distributed in weight

In-House vs. Outsourced Customer Service Cost Comparison

Customer Service Outsourcing

Explore the cost differences between in-house and outsourced customer service.

Read more

People on street pointing

The 7 Steps to Scaling Customer Service During Busy Seasons

Contact-Center Outsourcing

Adapting customer service coverage during peak or holiday season fluctuations is challenging…

Read more

7 Facts on Virtual Contact Center Outsourcing

Virtual Workforce Management

There are long-standing and compelling reasons to consider outsourcing contact centers, including…

Read more

Lightbulb idea to save your business money cost savings

How Much Does It Cost to Outsource Customer Service?

Customer Service Outsourcing

Customer service outsourcing has become an increasingly popular strategy for businesses looking…

Read more

Best call center practices

Balancing Tech and Touch

Customer Experience

Technology, by itself, isn’t enough. You also need high-touch care to personalize…

Read more

fire trucks trying parked while firemen try to control wild fire for disaster recovery services from contact center solutions

Is Your Business Disaster Recovery Plan Ready?

Customer Experience

How Can BPOs Support Businesses During Disaster Recovery Operations? Disaster can strike…

Read more

When Is It Time to Outsource Your Contact Center Operations?

Contact-Center Outsourcing

Outsourcing call center operations is an important decision that should be assessed…

Read more

Wall street financial market exchange for on demand centers

Finance BPO: Why Outsourced Customer Care Is a Key Part of Cloud Financial Services

Financial Services

Thanks to accelerating industry competition, higher expectations from stakeholders, and a growing…

Read more

man using on demand contact center services over the phone to increase profits

5 Ways Onshore Contact Center Outsourcing Gives Businesses More Bang for Their Buck

Onshore Customer Service

There are more than a few good reasons why so many businesses…

Read more

Contact