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Welcome to Working Solutions. We offer independent contractor, work-at-home opportunities for folks located in either the United States or Canada.

We do not accept applicants located outside of the United States and Canada.

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Blogs

Six Tips: Finding Best Contact Center Provider

Sales/Growth

If you don’t ask the right questions, service excellence can be elusive.

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Competition to the best customer service, off-shore call-center, call-center with best customer service rating

Developing Gold Medal Agents for Your Contact Center

Human-Centric CX

The Olympics are in full swing and there is nothing more exciting…

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Contact Center Solutions

4 Ways Contact Centers and Marketing Go Hand-In-Hand

Sales/Growth

Positive customer experience requires leadership teams to understand every point a customer…

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NPS – A Tool in Your Metrics Toolbox

Customer Experience

A lot of time is spent in contact centers gathering and reporting…

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The Impact of Virtual Outsourcing – Part 1

Virtual Workforce Management

There is a move worldwide to send jobs to independent contractors. Whether…

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Is Your Contact Center Plagued with Spring Fever?

Virtual Workforce Management

Flowers are blooming, the sun is shining, and plants are greening up.…

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Call Center Training

Training for the Future

Virtual Workforce Management

Have you noticed that we are currently in a professional environment that…

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Call Center Solutions

Beyond the Metrics: They are People, People!

Virtual Workforce Management

Metrics are good. They give a snapshot of the state of a…

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Future of Contact Center Solutions

Future Proofing Contact Center Technology

Customer Service Strategy

Contact centers are continually progressing, in no small part to the continued…

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Business Continuity in the Contact Center

Virtual Workforce Management

A sudden ice storm can shut down your contact center for a…

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