Welcome to Working Solutions. We offer independent contractor, work-at-home opportunities for folks located in either the United States or Canada.
We do not accept applicants located outside of the United States and Canada.
Are you looking for opportunities to work as a Working Solutions agent?
In today’s competitive business landscape, delivering exceptional customer experience (CX) is not just an option—it’s essential. Outsourcing customer care is a pivotal decision aimed at amplifying your CX, spearheading digital transformation and refining operational efficiency.
Streamline your CX operations and exceed expectations with expert outsourcing.
Across the board, clients consistently hit the mark in making their objectives for sales and service. Validates the value of our partnerships.
The vast majority give Working Solutions a top-rated net promoter score (NPS). Confirms the excellence of services delivered.
Most clients gained substantial savings by outsourcing their customer service to us. Earns a good return on investment.
Our agile and scalable solutions ensure your business remains at the forefront of service excellence, adapting seamlessly to evolving market demands and consumer expectations.
Leverage our expertise to streamline your operations while improving customer support.
Respond quickly to market demands with the ability to scale up or down without the usual constraints of in-house resources.
See a real return on investment through controlled costs in staffing, training and infrastructure, all while ensuring superior CX.
Give your brand a boost with expert contact center outsourcing. Discover our outsourcing solutions today.
Want to reduce your call center operational costs? Take the first step today with us. Our calculator can estimate reduced expenses by outsourcing customer service.
Use the slider to find your weekly call volume and see the potential savings.
Ready to elevate your customer experiences and drive unparalleled growth? Our team of experts is here to guide you every step of the way.
Exceptional customer service begins with the first hello. Our agents are equipped to handle inquiries with empathy and efficiency, ensuring personalized care and efficient resolution for your customers’ needs.
Adaptability is key in today’s market. We offer responsive services that flex with your business needs. Our scalable network of on-demand customer service agents ensures real-time scalability for service and sales, optimizing back-office support, reducing handle times and increasing upsells.
Our dedicated teams become an extension of your brand, ensuring every customer interaction reflects your values and commitment to service excellence.
Outsourcing lets you scale customer support quickly, reduce costs, and access trained professionals who deliver consistent, high-quality service — without the burden of recruiting and managing a large internal team.
In most cases, outsourcing lowers overall costs by reducing overhead, minimizing turnover, and improving efficiency. You only pay for what you need, when you need it.
Yes — outsourcing improves flexibility, ensures 24/7 coverage, and allows you to focus on your core business while delivering better customer experiences through proven expertise.
Depending on your needs, we can deploy trained agents in days or weeks — not months — ensuring minimal disruption and immediate impact.
Industries with high customer interaction and seasonal or unpredictable demand — like healthcare, retail, travel, and technology — gain the most from outsourcing.
With the right partner, outsourcing enhances satisfaction by providing fast, personalized, and professional support backed by measurable quality standards.
We work closely with you to train agents on your brand voice, policies, and processes — ensuring every customer interaction feels seamless and aligned with your values.
Absolutely — our on-demand model is designed for flexibility. We can quickly scale up or down as your needs evolve, whether that’s for a seasonal spike or long-term growth.
Schedule a consultation with one of our outsourcing experts today and explore how our tailored customer service solutions can meet your specific business needs, drive efficiency, and enhance customer satisfaction.