Creating a Win-Win-Win for Call Centers, Customers & Your Bottom Line
Filed under: Post
Companies are becoming increasingly aware of the power of customer experience, particularly…
When Is It Time to Outsource Your Contact Center Operations?
Filed under: Post
Outsourcing call center operations is an important decision that should be assessed…
How Traditional Call Centers Have Evolved
(and What You Should Know about Them)
Filed under: Post
The Modern Contact Center: In with the New This, of course,…
WSOL Business Highlights of 2017
Filed under: Post
Working, Living and Loving in 2018 Baseball great Satchel Paige often…
Ensuring Continuous Business Operations
Filed under: Post
White Paper: Ensuring Continuous Business Operations In business, it’s best to prepare…
Top 5 Blogs of 2016 from Working Solutions
Filed under: Post
Connecting in the Workplace and Marketplace Before 2016 ends, we’d like to…
What’s the “ketch” to business success?
Filed under: Post
The karma of ketchup and how it applies to business in several ways.
Improve Call Center Performance with Diversification
Filed under: Post
You’ve probably heard the expression: “We have met the enemy and he is us.”
Kim Houlne Makes Virtual Viable on KERA
Filed under: Post
A forerunner in remote contact center solutions, Working Solutions made virtual work viable.
Tune into KERA: Kim Houlne Interview
Filed under: Post
KERA’s CEO series features Working Solutions chief Kim Houlne at 7:30 p.m. Friday, Oct. 7.
Retained Talent Adds Value
Filed under: Post
Repurpose on-demand talent. Don't displace it.
Giving Has Its Rewards
Filed under: Post
From Backstage to Center Stage At work, Rhonda is front and center,…