How to Scale Customer Service During Busy Seasons
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Six tips to providing customer service coverage during peak seasons.
5 Ways to Reduce Customer Service Costs
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Five ways to reduce customer service costs without sacrificing quality.
In-House vs. Outsourced Customer Service Cost Comparison
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Explore the cost differences between in-house and outsourced customer service.
Working Solutions Shares 27 Years of Experience in Perfecting Hybrid Working
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April Wiita joins HFS Research for a Hot Vendor Fireside chat.
Crafting the Perfect Recipe for Outstanding Customer Service
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What’s in our secret sauce for delivering outstanding customer experiences?
The Latest Trends in Travel from our Agent Team
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Working Solutions helps you stay ahead of the curve on travel trends.
How to Create an Unmatched Customer Experience, like Amazon
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5 key takeaways from Amazon’s CX to improve your customer service strategy.
Benefits of On-Demand Virtual Customer Service
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Reduce costs and increase revenue while still providing excellent CX.
4 Tips to Improve Customer Service in Travel and Tourism
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Travel has become more challenging. Offering premium customer service elevates your business.
Planet Art Case Study
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Working Solutions provides superior service from everyone on the team, from initial…
Recruiting, Education, and Development
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A focus on agent recruitment, education, and development helps you achieve the…
Sabre Case Study
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Working Solutions successfully supported travel client during times of growth and transition.