Working Solutions Client Scorecard
Filed under: Resource
We surveyed our clients and collected the data on our partner performance!
Working Solutions Client Satisfaction Report
Filed under: Resource
What our clients think of us means everything. So, we asked!
Five Myths About GigCX
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2,000+ experts surveyed to find the truth about on-demand contact center agents.
Five Tips to Maximize Your Customer Service Tech Stack
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Five tips to ensure you are maximizing your current technology.
How to Scale Customer Service During Busy Seasons
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Six tips to providing customer service coverage during peak seasons.
5 Ways to Reduce Customer Service Costs
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Five ways to reduce customer service costs without sacrificing quality.
In-House vs. Outsourced Customer Service Cost Comparison
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Explore the cost differences between in-house and outsourced customer service.
Working Solutions Shares 27 Years of Experience in Perfecting Hybrid Working
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April Wiita joins HFS Research for a Hot Vendor Fireside chat.
Crafting the Perfect Recipe for Outstanding Customer Service
Filed under: Resource
What’s in our secret sauce for delivering outstanding customer experiences?
The Latest Trends in Travel from our Agent Team
Filed under: Resource
Working Solutions helps you stay ahead of the curve on travel trends.
How to Create an Unmatched Customer Experience, like Amazon
Filed under: Resource
5 key takeaways from Amazon’s CX to improve your customer service strategy.
Benefits of On-Demand Virtual Customer Service
Filed under: Resource
Reduce costs and increase revenue while still providing excellent CX.