Welcome to Working Solutions. We offer independent contractor, work-at-home opportunities for folks located in either the United States or Canada.

We do not accept applicants located outside of the United States and Canada.

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Communications, Customer Care, Success Story

Unifying Volunteers

A well-known evangelical organization needed a way to manage high call volumes, generated by its monthly TV programming. The challenge was connecting callers with dispersed volunteer agent groups—making the system easy to use with only a standard telephone.

Our hosted solution enabled volunteer center organizers to log in multiple agents from a single terminal. When all agents became busy, it placed callers in a queue, using interactive voice response (IVR) to provide more information to donors.

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Unifying isolated call centers as one.
Enabled evangelical organization to manage high call volumes generated by its TV programming.

20% Increase in donations

500% Call volume increase

500+ increase in volunteers