Welcome to Working Solutions. We offer independent contractor, work-at-home opportunities for folks located in either the United States or Canada.
We do not accept applicants located outside of the United States and Canada.
This whitepaper briefly compares two customer service models and how well they can handle seasonal spikes. The first model is the brick-and-mortar call center, staffed by a limited labor force confined by ZIP code. The second is the remote contact center model, with its distributed, on-demand workforce.