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Welcome to Working Solutions. We offer independent contractor, work-at-home opportunities for folks located in either the United States or Canada.

We do not accept applicants located outside of the United States and Canada.

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Blogs: Operations

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Top 11 Reasons Travel Companies Benefit from Outsourcing Customer Care

Operations

A travel agency’s business growth and customer satisfaction depend on quality customer…

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Helping Frustrated Customers Through the Omicron Variant

Operations

The introduction of the Omicron variant, a continuation of the Covid-19 viral…

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How to Manage a Second Holiday Season in a Pandemic

Operations

It’s hard to believe we are heading into a second holiday season…

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Why You Need to Test Your Continuity Plan

Operations

Your business continuity plan is done, and you’re ready to start training…

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team of operating contact center team predicting storms and hurricanes to help continue business

5 Tips to Prepare for Disaster

Operations

Hurricane seasons have been rough with more storms than normal and plenty…

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Plan Well to Survive Hurricanes and COVID-19

Operations

“Prepare, prepare, prepare.” That’s the battle cry for businesses trying to weather…

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Workforce Training Webinar: How to Ensure Successful Virtual Education

Operations

The new social guidelines imposed by the 2020 coronavirus pandemic have led…

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hand holding a smartphone with hurricane devastation and how on demand contact center solutions can help

Tips for Tackling COVID-19

Operations

The COVID-19 pandemic is a once in-a-century phenomenon, comparable to nothing else…

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You have 24 hours to move your training online… Now what?

Operations

It is hard to fathom anything altering life so abruptly as the…

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people waiting at airport for next available flight man talking to on demand contact center solutions agent

Is Your Travel Business Prepared for Global Climate Disruption?

Operations

January 26 is Australia Day, the country’s biggest summer holiday and the…

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woman talking on the phone getting the best customer experience from on demand contact center solutions

Why Your Customer Service Reputation Is Important — and How to Protect It

Operations

No matter what industry or demographic you serve, if you’re managing a…

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How to Improve Patient Experience with Healthcare Customer Service Outsourcing

Operations

The push toward value-based care. A constantly changing insurance marketplace. Intensifying competition…

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