How to Reduce Call Center Overhead Costs with On-Demand Customer Care
On Demand Contact Center
For most businesses, maintaining a call center is no easy task. With…
Improving the Travel Customer Experience with On-Demand Call Center Solutions
Travel and Hospitality
Delivering a premium travel customer experience requires a proactive, engaging, personalized strategy.…
Gain the Homefield Advantage with Onshore Customer Service in the USA
Onshore Customer Service
American On-demand Contact Center Solutions Working Solutions began business as an…
Improve Agent Retention for Long-Term Investment: How to Keep Agents Engaged, Productive and Loyal
Virtual Workforce Management
Every department feels it: turnover drains momentum, kills productivity, and erodes the…
Partner with Texas-based contact center
Virtual Workforce Management
Call center outsourcing model Our flexible business model honed over 20 years…
The Impact of Virtual Outsourcing – Part 1
Virtual Workforce Management
There is a move worldwide to send jobs to independent contractors. Whether…
The Value of Customer Loyalty
Customer Service Outsourcing
Often in sales-focused organizations, a lot of time, money and effort are…