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Welcome to Working Solutions. We offer independent contractor, work-at-home opportunities for folks located in either the United States or Canada.

We do not accept applicants located outside of the United States and Canada.

Blogs

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The Hidden Equation: Why Retention + Onshore CX Define the Future of Outsourcing

Onshore Customer Service

In the rush to cut costs, too many leaders focus narrowly on…

The Future of Healthcare Communication: How Contact Center Outsourcing Enhances the Patient Experience

Contact-Center Outsourcing

Healthcare communication is evolving rapidly, and forward-thinking hospitals and health systems are…

Ensuring Compliance in Healthcare Contact Centers: Protecting Patient Data and Enhancing Trust

Contact-Center Outsourcing

Patient Privacy Isn’t Optional – It’s a Competitive Advantage Every patient interaction—via…

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The Future of Customer Service: Top Trends to Watch at Customer Contact Week Las Vegas 2025

Industry Insights

As we look toward the future, one thing is clear— customer…

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How to Implement 2025 Customer Service Trends

Industry Insights

The Future of CX is Here Customer expectations are evolving faster…

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Customer Service That’s Always a Treat: A Halloween Lesson from Amazon and Target

Contact-Center Outsourcing

Customer service is the backbone of any thriving retail business, especially during…

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Revolutionizing Automotive CX: How Onshore Outsourcing Elevates Connected Car Support

Specialized Customer Service

The rise of connected vehicles is transforming the automotive industry, creating new…

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Connected Car CX: How Outsourcing Customer Service Drives Efficiency and Loyalty in Automotive

Contact-Center Outsourcing

In today’s competitive connected car market, brands must deliver fast, flexible, and…

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Mastering the Art of Luxury Customer Engagement

Contact-Center Outsourcing

Mastering the art of customer engagement is essential for luxury brands. These…

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Transforming Customer Service in High-End Retail: The Role of Customer Feedback

Contact-Center Outsourcing

As customer expectations change and technology advances, exceptional customer service has emerged…

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Breaking Down GigCX: How the Gig Economy is Shaping the Future of Customer Experience

Customer Service Outsourcing

GigCX—short for Gig Customer Experience—is changing how companies deliver customer support. By…

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Overcoming GigCX Challenges: How to Build Scalable and Compliant Customer Support with Gig Workers

Customer Service Outsourcing

GigCX offers flexible, scalable customer support—but it also introduces challenges around compliance,…

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