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Welcome to Working Solutions. We offer independent contractor, work-at-home opportunities for folks located in either the United States or Canada.

We do not accept applicants located outside of the United States and Canada.

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Blogs

Winter Is Coming – Time to Review Your Inclement Weather Policy

Call Center Outsourcing

One of the benefits, and there are many, to operating a virtual…

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Cloud Based Contact Center

Want a Solid New Year? Use Objective-Driven Budgeting

Call Center Outsourcing

Contact centers are driven by resources, in particular people and technology. Headcount…

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‘Tis the Season – For Increased Customer Transactions

Customer Experience

The holidays bring an unusual dichotomy to business. Those that provide consumer…

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Future of Contact Center Solutions

Future Proofing Contact Center Technology

Technology

Contact centers are continually progressing, in no small part to the continued…

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Virtual Contact Center Solutions

Virtual Business Models – The Future Is Here

Call Center Outsourcing

The New World of Work is creating the virtualization of industries at…

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Beyond Basic Training for Call Centers

Transitioning Knowledge – Beyond Basic Training

Development

When you envision training new hires in a contact center, you think…

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Contact Center Solutions

How to Implement a Remote Work Solution for Your Company

Call Center Outsourcing

When I first launched Working Solutions in 1996, virtual call centers were…

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Dallas Business Growth Summit

Tim Houlne to Speak at Dallas Business Growth Summit, October 11th

Corporate

Back by popular demand, Working Solutions CEO Tim Houlne will be speaking…

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Virtualized Workforce

What a Virtualized Workforce Means for the American Economy, Part 2

Call Center Outsourcing

Last week I wrote about some of the possible negative effects that…

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Virtualized Workforce

What a Virtualized Workforce Means for the American Economy, Part I

Recruiting and HR

I’ve already written about what the “New Worker” looks like in a…

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Customer Experience

The New Contact Center: Solutions, Not Service

Customer Experience

A recent article in DestinationCRM.com  got me thinking about how customer service…

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Announcement: CEO Tim Houlne on Dallas radio show tonight!

Corporate

I’m sorry for the last-minute announcement, but we only received word of…

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