Happy Employees: It’s All in the Math

Working Solutions was named among the Best Places to Work in North Texas by the Dallas Business Journal this week, placing #11 from hundreds of nominations. Winning companies’ rankings were based on an indexed score created from employee responses to a survey conducted by Quantum Workplace.

Upon accepting this honor, Working Solutions’ founder and chief executive Kim Houlne had this to say: “Our culture is unique. It works this way: happy employees and agents equal pleased clients and satisfied customers. Simple math, really. You get what you give — and often, many times over.”

She couldn’t be more right. Especially if you believe the experts in measuring employee happiness.

Consider these statistics from thinktank iOpener Institute:

• Happy employees stay with their companies four times longer than their unhappy counterparts.
• Employees that are happy in their organization commit twice as much time to their tasks than those that aren’t happy.
• Happy team members have 65% more energy than unhappy employees.

“Happy team members have 65% more energy than unhappy employees.” Click To Tweet

Work output also improves with workplace happiness. According to a study by the University of Warwick, promoting happiness in the office can raise productivity up to 12 per cent.

And, in his book The Happiness Advantage author Shawn Achor stated: “…. the single greatest advantage in the modern economy is a happy and engaged workforce. A decade of research proves that happiness raises nearly every business and educational outcome: raising sales by 37%, productivity by 31%, and accuracy on tasks by 19%, as well as a myriad of health and quality of life improvements.”

Clearly Kim is right – the math speaks for itself. Not only are happy employees happy – they make for happy clients and satisfied customers as well. And that’s something Working Solutions cares about 100%.