Welcome to Working Solutions. We offer independent contractor, work-at-home opportunities for folks located in either the United States or Canada.
We do not accept applicants located outside of the United States and Canada.
Are you looking for opportunities to work as a Working Solutions agent?
Working Solutions is an on-demand business process outsourcer providing multichannel CX services, including customer service, sales support, and business continuity.
Working Solutions taps into a vast network of enthusiastic brand associates across the United States and Canada. Our flexible business model enables us to provide customer service on several levels–from everyday business to unexpected events to long-range projects.
Rigorous processes ensure consistency and great customer service for our clients’ customers. These include: program strategy, technology, security, and recruiting the right professionals with specific skills, educating them in a client’s culture, and investing in their ongoing development. For every client we partner with, the goal is to create a seamless customer experience in the brand’s own image.
Ranked first on FlexJobs Top 100 Companies with Remote Jobs in 2024 and in the top ten for ten consecutive years.
Working Solutions was named among the Best Places for Work in North Texas by Dallas Business Journal.
Working Solutions was named a service leader in innovation and success in customer service.
The businesses we serve range from nonprofits to small and mid-sized companies to FORTUNE 500 corporations. No matter the size or industry, we strive to deliver great sales and service. Defined in their terms. Here are just a few.
As competition intensifies for the best schooling, Sylvan Learning provides personalized tutoring—from academic support for everyday lessons to college prep. To enable this, our agents engage with parents and families—via calls, emails and text messages—to identify their children’s educational needs.
To ease tax preparation, Intuit TurboTax is designed to guide users through their annual returns, step by step. For this popular software package, Working Solutions agents provide inbound phone and video customer service and technical support.
As more people require senior-living options, A Place for Mom helps families fulfill their loved ones’ needs. For this client, our contact center agents take inbound calls or place outbound ones to assist customers. Agents screen callers for desired requirements, matching appropriate locations nationwide.
Follow us on Instagram: @workingsol
Oh, how we love May flowers🌷🌼🌺🪻
Don`t forget to take a quick break to 👃smell the roses 🌹🌹🌹today.
A great reminder from 🐶Oliver, our Chief Happiness Officer!
#Springtime #Puns #WorkBreak #RemoteWork #WorkLifeBalance
Health is wealth! Our Chief Happiness Officer, Oliver, feels amazing after a trip to the vet🐶🩺. What are you doing this week to embrace a healthy lifestyle?
#ChiefHappinessOfficer #VetVisit
Which word best describes you as a customer care professional?
We`re excited to celebrate Customer Service Week and all the superstars who work with us! You`re amazing and we couldn`t be more thankful to have you as members of our community.
#CustomerServiceWeek #WorkingSolutions #CSWeek2024
🎉🎉Please take a moment to wish our Chief Happiness Officer, Oliver🐶, a very happy birthday! He brings so much joy to our community here at Working Solutions. Thank you for all the laughs and smiles. Happy Birthday, Oliver 🥳
#chiefhappinessofficer #happybirthday #funatwork
Are you applying to work with Working Solutions as an independent contractor? You`ve likely seen us mention something called Vyne.
Vyne is Working Solutions` applicant and PRO portals. As an applicant, you`ll complete your tech scan, finish your application, and more in the Vyne applicant portal.
#CustomerService #WFH #RemoteWork
Happy Women’s History Month! Let’s continue to make history 👏👏👏 #WomensHistoryMonth #CelebrateWomen
Crazy how much a “cup of Joe” can change your day ☕️😅
PROs, how do you make sure you’re charged up and ready to problem solve?
#workfromhome #remotework #morningcoffee #grumpycatmemes #doggomemes #chiefhappinessofficer #customerservicememes
Oliver would never try to steal 🎄❄️ holiday cheer✨! He’s here to spread happiness and goodwill towards all man (and dog) kind🐶🐾🎅!
#GrinchMemes #Parody #HappyHolidays
Be on the 👀 lookout for red flags 🚩 during your remote job search. #workfromhome #jobseekers
We’re hiring #remote customer service reps to work on our TurboTax program. Interested in this #WFH gig? Click the link in our bio to apply.
Have you applied yet?
🎃🐈⬛Happy Halloween from Oliver, our Chief Happiness Officer, and the entire Working Solutions team! Have a “SPOOKTACULAR” day. #happyhalloween #halloween2024
Happy International Women`s Day!
As a woman-founded company, we understand that oftentimes, there are unique obstacles and challenges for women in the workforce.
Please let today serve as a reminder that you can do anything you set your mind to. Women leaders are helping to shape a better world. Keep persevering!
Remember to uplift, support, and encourage women—today and every day.
#InternationalWomensDay
#WomensHistoryMonth #SupportWomen
Working Solutions’ Mary Susan Costa is exceptionally talented in recruiting top talent. Using years of expertise and the best technology, she spearheads our efforts to find intelligent agents.
Congratulations, Mary Susan! This recognition is well-deserved and highlights your dedication to finding the best candidates to join our virtual workforce.
#CustomerService #BPO #LiftAward
Interested in becoming an independent contractor with Working Solutions? Here’s what you need to know!
Ready to work with us? Tap the link 🔗 in our bio to apply!
September 15th marks the first day of Hispanic Heritage Month. The date was chosen because it coincides with the Independence Day of numerous Latin American countries including Costa Rica 🇨🇷 El Salvador 🇸🇻 Guatemala 🇬🇹 Honduras🇭🇳 and Nicaragua 🇳🇮
We`re proud to celebrate all of the rich cultures of Hispanic people across the globe 🌎
Happy Hispanic Heritage Month!
#HispanicHeritageMonth2023
Looking for a great seasonal side gig? Working Solutions is hiring #remote customer service reps to work on our TurboTax program.
Interested? Click the link in our bio to learn more and apply 👇
Comment “😂” if this made you chuckle.
#CustomerService #WorkFromHome #NationalLaughAtWorkWeek
🥳WooHoo! We’re hiring! Check out this independent contractor opportunity. Click the link🔗 in our bio to learn more and apply💃💃
#WFH #JobSearch
Happy Veterans Day!
We have so much gratitude for the brave service members who fight for our nation. Today, we reflect on your many sacrifices to ensure our freedom.
#VeteransDay
Ready to apply? We can’t wait to see your application!
Remember, while you can start the process on your mobile phone, you’ll need access to a computer to complete the PC scan and submit your application.
Do you have more questions about working with us as an independent contractor? Tell us in the comments 👇
Happy Veterans Day! Today we honor and thank all service members for their sacrifice. Remember to thank a veteran today! #VeteransDay #ThankYou
Whatever the metric, how well you relate to and connect with people contributes to success. And to succeed, you’ve got to relate and commit on levels understood and appreciated by those who matter.
At Working Solutions, we foster a caring culture, rooted in empathy. From employees to independent contractors to our clients and to their customers, emotional intelligence is the cohesive force that binds our organization. That strong connection creates business bonds, which in turn, build lasting customer relationships and better brands.
Our community of highly skilled professionals encourages creativity, work ownership and fulfillment in personal contribution. We believe mutual respect and emotional intelligence play an essential role in developing a caring culture. Join our unique and thriving culture.
Our business is empathetic customer service. It’s everything we do. All that we are—trustworthy, responsive, reliable and empathetic. Our values extend beyond our business and into our community and our world.
In business, your customers are everything. You’ve wowed them, won them. Time and again, over many years.
It’s best then to entrust them to a contact service provider that does the same. A business partner that ensures your customers remain and return. With us, they will—delivering a customer satisfaction rate of 80% and higher, as one client achieved.
Your business runs in seasons and cycles. Adapting to trends while taking on the competition. The situation is fluid; the dynamics ever-changing.
Success requires savvy, speed and flexibility. Contact center outsourcing enables your operations to be responsive, mobile and modern—like our client that met 300% increase in demand through improved scalability.
Exceptional customer service is must these days. And when it’s outsourced, that service must be exemplary, with the contact center provider rising to every occasion.
So, which provider can you count on to excel? After millions of customer engagements, we know how to deliver—as we did for this client, supplying hundreds of agents in 48 hours to meet 1,000% increase in customer calls.
Empathy and compassion are what drives us as a company.
Throughout every interaction, between our clients, amongst employees, or with our contracting customer service agents, we show genuine care and display empathetic concern. The key to our thriving culture is to first listen to understand so we may be understood as well.
