ARE YOU COVERED?

Rest Assured

Protect customers. Provide peace of mind.

FINANCIAL SERVICES

Financial services expand as consumers safeguard their transactions. Sad fact: One in four have experienced identity theft. Also, companies are honing their insurance and warranty programs to protect consumers and improve performance. It only makes sense to work with a service provider that can help you capitalize on these trends.

  • Identity/Credit

    Our agents assist consumers in protecting their identities and credit worthiness.

  • Insurance/Warranty

    After the sale, agents cover product performance and warranty administration.

  • Personal Finance

    Our work spans financial applications, credit-card transactions and online banking.

Maximize and Protect

  • Boost
    Business

    • Leverage advertising and marketing
    • Capture more digital/phone sales
    • Increase revenue with lower overhead
  • Build
    Trust

    • Provide guidance and assurance
    • Resolve issues on first call
    • Improve customer loyalty
  • Expedite
    Support

    • Solve problems fast
    • Ensure smooth transactions
    • Keep customers engaged

WANT TO EXPAND? WE CAN HELP BY…

Increasing add-on sales. Renewing warranty programs. Administering protection services. Make room for more business—with added value from us.

Our Solutions
Client Success

Ensuring Service and Growth

A global leader in financial protection services partnered with Working Solutions to provide insurance and warranty services to 60+ million subscribers.

Our agents were tasked to maximize sales with current customers while in-house agents trained for a major new enrollment program.

 Together, we engineered a seamless transition, maximizing existing business while launching a new segment.

Learn More
  • Trimmed average call-abandonment rates to less than 5%.

  • Sustained existing sales and loyalty while launching new business segment.

  • Supplied hundreds of agents in 48 hours to meet 1,000% increase in customer calls.

Got your customers’ backs—and yours.

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