Blog - Call Center Outsourcing

3rd Year in a Row to Rank Top 10 in FlexJobs List

01/18/2018

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Named to FlexJobs Top 100 Remote Companies

For the third straight year, Working Solutions (WSOL), a leader in on-demand customer solutions, ranks in the upper 10% of FlexJobs’ Top 100 Companies for Remote Jobs. Came in at #10 in 2018. 

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This is also the fourth year in a row that WSOL made the list, a benchmark in monitoring these jobs and the remote workforce movement.

As FlexJobs points out: “As of 2017, 43% of U.S. workers now work remotely at least occasionally, up from only, at the most, 9% of workers in 2007.”

3 Considerations on Making the List

Actually, there are several considerations. Because this respected ranking influences the quality of contact center agents who apply—and one day, might work on your account and serve your customers. Here are three that are applicable to businesses.

  1. FlexJobs went through its 2017 database of 49,000 businesses to come up with the list of Top 100 Companies with the most, best remote opportunities. Year after year, it sets an industry standard.
  2. What’s more, FlexJobs guarantees on its site: “Every job is hand-screened and legitimate.” Well-known businesses are represented here, with the likes of Amazon, Dell and Hilton.
  3. An industry expert, FlexJobs brings credence to remote work. Companies, looking for third-party validation, rely on it more and more. It’s in a class of other respected worksites, such as Glassdoor.

Point is: If a customer service provider makes the Top 100 list, FlexJobs already has contributed to due diligence.

Working Solutions welcomes such third-party views, including Glassdoor’s four-plus star rating and 92% CEO approval of Kim Houlne posted there.

Those high scores reflect candid comments and assessments by WSOL employees, as well as agents who work for the company as independent contractors.

FlexJobs Top 100 Companies and Glassdoor rankings: Both important points to consider when outsourcing your company’s customer service.

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