Welcome to Working Solutions. We offer independent contractor, work-at-home opportunities for folks located in either the United States or Canada.
We do not accept applicants located outside of the United States and Canada.
Are you looking for opportunities to work as a Working Solutions agent?
Working Solutions is an on-demand business process outsourcer providing multichannel CX services, including customer service, sales support, and business continuity.
Working Solutions taps into a vast network of enthusiastic brand associates across the United States and Canada. Our flexible business model enables us to provide customer service on several levels–from everyday business to unexpected events to long-range projects.
Rigorous processes ensure consistency and great customer service for our clientsā customers. These include: program strategy, technology, security, and recruiting the right professionals with specific skills, educating them in a clientās culture, and investing in their ongoing development. For every client we partner with, the goal is to create a seamless customer experience in the brand’s own image.
For the second year in a row, Working Solutions places #1 in the FlexJobs Top 100 Companies to Watch for Remote Jobs.
Ranked first on FlexJobs Top 100 Companies with Remote Jobs in 2024 and in the top ten for ten consecutive years.
Working Solutions was named among the Best Places for Work in North Texas by Dallas Business Journal.
Working Solutions was named a service leader in innovation and success in customer service.
The businesses we serve range from nonprofits to small and mid-sized companies to FORTUNE 500 corporations. No matter the size or industry, we strive to deliver great sales and service. Defined in their terms. Here are just a few.
As competition intensifies for the best schooling, Sylvan Learning provides personalized tutoringāfrom academic support for everyday lessons to college prep. To enable this, our agents engage with parents and familiesāvia calls, emails and text messagesāto identify their childrenās educational needs.
To ease tax preparation, Intuit TurboTax is designed to guide users through their annual returns, step by step. For this popular software package, Working Solutions agents provide inbound phone and video customer service and technical support.
As more people require senior-living options, A Place for Mom helps families fulfill their loved onesā needs. For this client, our contact center agents take inbound calls or place outbound ones to assist customers. Agents screen callers for desired requirements, matching appropriate locations nationwide.
Follow us on Instagram: @workingsol
ššPlease take a moment to wish our Chief Happiness Officer, Oliverš¶, a very happy birthday! He brings so much joy to our community here at Working Solutions. Thank you for all the laughs and smiles. Happy Birthday, Oliver š„³
#chiefhappinessofficer #happybirthday #funatwork #worsolhappy
Earn money š¤ without leaving your š house! Visit the š in our bio to learn more and apply.
#RemoteWork #GigWork #IndependentContractors
šHappy 4th of July! Our Chief Happiness Officer, Oliver, is ready to celebrate šŗšøšāļøā±ļø(but heāll probably head inside before it gets too loud).Ā
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#4thofJuly #IndependenceDay #Fireworksš #worsolhappy
Donāt be tricked! Hereās how to spot a WFH job scam.
Weāre still hiring!
Interested in a flexible WFH gig? Click the link š in our bio to learn more and apply! #CanadaJobs #RemoteWork
Your home. š¤ Your Rules.
Check out these remote gigs for independent contactors. Click the link š in our bio to apply!
Have you applied yet?
Working Solutions is hiring! Weāre looking forĀ tax software customer support agentsĀ in Canada šØš¦
We have two exciting opportunities.Ā Click the šlink in our bio to learn more and apply!
We had a blast hanging out āofflineāĀ withĀ PROs during our Summer PRO Fun ā24 events!
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Weāre privileged to work with such amazing folks! Itās always fun when weāre able to connect in person. Were you able to attend any of the āSPF ā24āĀ meetups?
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#CustomerServiceWeek #RemoteWork #PROAppreciationWeek
Happy Veterans Day! Today we honor and thank all service members for their sacrifice. Remember to thank a veteran today! #VeteransDay #ThankYou
Weāre hiring #remote customer service reps to work on our TurboTax program. Interested in this #WFH gig? Click the link in our bio to apply.
Have you applied yet?
Working Solutionsā Mary Susan Costa is exceptionally talented in recruiting top talent. Using years of expertise and the best technology, she spearheads our efforts to find intelligent agents.Ā
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Congratulations, Mary Susan! This recognition is well-deserved and highlights your dedication to finding the best candidates to join ourĀ virtual workforce.Ā
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#CustomerServiceĀ #BPO #LiftAward
Thinking about applying to be an independent contractor with Working Solutions? Here`s some "lingo" you might come across. Working Solutions PROs and applicants get access to a special online portal, called Vyne.
#CustomerService #WFH #RemoteWork
Ready to apply? You can start the process on your mobile phone, but you`ll need access to a computer to complete the PC scan and submit your application.
Do you have more questions about working with Working Solutions as an independent contractor?
Let us know in the comments and we`ll try to answer them!
Throwback Thursday! Can you believe it`s almost 2024? Time flies!
āØHappy New Year from Xander and the entire Working Solutions team! Wishing you a prosperous 2024šš„³
#TBT #2024 #HappyNewYear #worsolhappy
Happy Labor Day! Xander, our "Head Pup in Charge", wanted to take a moment to remind you how important your contributions are to our societyš¾
Kick off your day of rest and relaxation with this fun word search! #ChiefHappinessOfficer #LaborDay2023
Your home. š¤ Your Rules.
Check out these remote gigs for independent contactors. Click the link š in our bio to apply!
Thank you from the bottom of our hearts! Weāre so grateful for the opportunity to work withĀ amazing PROs like you, who champion EXCELLENCEĀ š in customer service.Ā
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šHappy Customer Service Week!Ā
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#CustomerServiceWeek #PROAppreciation #CSWeek2024
Comment āšā if this made you chuckle.
#CustomerService #WorkFromHome #NationalLaughAtWorkWeek
šOur Chief Happiness Officer, Oliver, is celebrating PRIDEš³ļøāš
It`s always a good day to be true to yourselfšŗ
How are you celebrating Pride Month?
#Pride2024 #Allyship #LoveWins #worsolhappy
š°Need to retake the š»PC scan? No problem. It`s easier than you may think!
We hope this video was helpful. Have other questions about Working Solutions? Let us know in the commentsš
We have so much š LOVEš for our PRO community! You all are truly amazing! We hope you feel our heartfelt love and appreciation today and everyday ā¤ļø #CustomerService #ValentinesDay
Whatever the metric, how well you relate to and connect with people contributes to success. And to succeed, youāve got to relate and commit on levels understood and appreciated by those who matter.
At Working Solutions, we foster a caring culture, rooted in empathy. From employees to independent contractors to our clients and to their customers, emotional intelligence is the cohesive force that binds our organization. That strong connection creates business bonds, which in turn, build lasting customer relationships and better brands.
Our community of highly skilled professionals encourages creativity, work ownership and fulfillment in personal contribution. We believe mutual respect and emotional intelligence play an essential role in developing a caring culture. Join our unique and thriving culture.
Our business is empathetic customer service. Itās everything we do. All that we areātrustworthy, responsive, reliable and empathetic. Our values extend beyond our business and into our community and our world.
In business, your customers are everything. Youāve wowed them, won them. Time and again, over many years.
Itās best then to entrust them to a contact service provider that does the same. A business partner that ensures your customers remain and return. With us, they willādelivering a customer satisfaction rate of 80% and higher, as one client achieved.
Your business runs in seasons and cycles. Adapting to trends while taking on the competition. The situation is fluid; the dynamics ever-changing.
Success requires savvy, speed and flexibility. Contact center outsourcing enables your operations to be responsive, mobile and modernālike our client that met 300% increase in demand through improved scalability.
Exceptional customer service is must these days. And when itās outsourced, that service must be exemplary, with the contact center provider rising to every occasion.
So, which provider can you count on to excel? After millions of customer engagements, we know how to deliverāas we did for this client, supplying hundreds of agents in 48 hours to meet 1,000% increase in customer calls.
Empathy and compassion are what drives us as a company.
Throughout every interaction, between our clients, amongst employees, or with our contracting customer service agents, we show genuine care and display empathetic concern. The key to our thriving culture is to first listen to understand so we may be understood as well.
