BioTel Case Study
Transition patient interactions to Working Solutions so BioTel can train internal staff.
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Ranked #4 in FlexJobs Top 100
Working Solutions ranks #4 on the FlexJobs top 100 Companies to Watch in Remote Work
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Guiding Through Times of Crises
Ensure Continous Customer Service From natural to man-made, disruptive events are inevitable so your customers need you 24/7.
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Unifying Volunteers
A well-known evangelical organization needed a way to manage high call volumes, generated by its monthly TV programming. The challenge was connecting callers with dispersed…
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Digital Sales
Complementing In-store Business New York City-based retailer expanded presence and increased revenue with digital sales.
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Technical Support
Enhancing Staff. Pleasing Customers. A Fortune 500 global digital network provider sought to differentiate its business in a highly competitive industry through best-in-class technical support.
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Step Up Sales
Zero to 200 Agents in a Few Weeks Fortune 100 technology company maximized sales in its crucial fourth quarter.
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Challenge and Benefit
Winning New Customers. Raising ROI. Controlled costs—plus delivered premiere service to newly acquired, high-end clientele.
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Maximize Sales
Maximizing Sales. Increasing Loyalty. A team of support specialists handled current customers as in-house agents trained.
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Care On Demand
Serving Patients with Specialized Care Existing facilities were at full capacity—and building another was not an option.
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Kept Relief Coming
Respond to Crisis in 72 Hours Assisted one of the world’s largest nonprofit relief organizations in aftermath of Katrina.
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Going the Distance
Ensuring Quality Service During Peaks Leading travel company becomes a believer after benefitting from on-demand agents.
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