Looking to Improve QA Coaching? Go Peer to Peer!
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It is not unusual for quality assurance teams to get into a…
Call Center Automation Adaptation: Balancing Technology with Live Agents
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With technology’s role in customer service growing, call center automation adaptation is…
Privacy Policy
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Working Solutions WSOL, LLC Privacy Policy This privacy policy sets out how…
Cancer Awareness is Year-round
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Cancer doesn’t abide by any calendar. Fighting the good fight all year.
Focusing on Customer Experience in Energy & Utility Industries
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Many energy and utility companies have considered the foundational element of their…
5 Essential Call Center Tips for 2019
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Is your customer care team ready for the year ahead? From expanding…
Why Customer Self-service Is Essential to a Successful CX Strategy
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Delivering a superior customer experience (CX) in an era when customers are…
How Omnichannel Customer Service Provides a Seamless Experience
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How Omnichannel Customer Service Provides a Seamless Experience What is Omnichannel Customer…
How to Improve Patient Experience with Healthcare Customer Service Outsourcing
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The push toward value-based care. A constantly changing insurance marketplace. Intensifying competition…
Making the FlexJobs Top 100—Second Year in a Row
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Working Solutions is again recognized by FlexJobs in its Top 100 Companies.
3rd Year in a Row to Rank Top 10 in FlexJobs List
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Named to FlexJobs Top 100 Remote Companies For the third straight…