Working Solutions Client Scorecard
Filed under: Resource
We surveyed our clients and collected the data on our partner performance!
Working Solutions Client Satisfaction Report
Filed under: Resource
What our clients think of us means everything. So, we asked!
Five Myths About GigCX
Filed under: Resource
2,000+ experts surveyed to find the truth about on-demand contact center agents.
Five Tips to Maximize Your Customer Service Tech Stack
Filed under: Resource
Five tips to ensure you are maximizing your current technology.
How to Scale Customer Service During Busy Seasons
Filed under: Resource
Six tips to providing customer service coverage during peak seasons.
5 Ways to Reduce Customer Service Costs
Filed under: Resource
Five ways to reduce customer service costs without sacrificing quality.
In-House vs. Outsourced Customer Service Cost Comparison
Filed under: Resource
Explore the cost differences between in-house and outsourced customer service.
Working Solutions Shares 27 Years of Experience in Perfecting Hybrid Working
Filed under: Resource
April Wiita joins HFS Research for a Hot Vendor Fireside chat.
Crafting the Perfect Recipe for Outstanding Customer Service
Filed under: Resource
What’s in our secret sauce for delivering outstanding customer experiences?
The Latest Trends in Travel from our Agent Team
Filed under: Resource
Working Solutions helps you stay ahead of the curve on travel trends.
How to Find and Retain CX Talent
Filed under: Resource
Working Solutions leaders share their tips to find and retain CX talent.
2023 CX Trends
Filed under: Resource
A robust guide to help optimize your 2023 customer experience.