
Working Solutions Client Scorecard
Filed under: Resource
We surveyed our clients and collected the data on our partner performance!

Working Solutions Client Satisfaction Report
Filed under: Resource
What our clients think of us means everything. So, we asked!

Five Myths About GigCX
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2,000+ experts surveyed to find the truth about on-demand contact center agents.

Five Tips to Maximize Your Customer Service Tech Stack
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Five tips to ensure you are maximizing your current technology.

How to Scale Customer Service During Busy Seasons
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Six tips to providing customer service coverage during peak seasons.

5 Ways to Reduce Customer Service Costs
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Five ways to reduce customer service costs without sacrificing quality.

In-House vs. Outsourced Customer Service Cost Comparison
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Explore the cost differences between in-house and outsourced customer service.

Working Solutions Shares 27 Years of Experience in Perfecting Hybrid Working
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April Wiita joins HFS Research for a Hot Vendor Fireside chat.

Crafting the Perfect Recipe for Outstanding Customer Service
Filed under: Resource
What’s in our secret sauce for delivering outstanding customer experiences?

The Latest Trends in Travel from our Agent Team
Filed under: Resource
Working Solutions helps you stay ahead of the curve on travel trends.

How to Find and Retain CX Talent
Filed under: Resource
Working Solutions leaders share their tips to find and retain CX talent.

2023 CX Trends
Filed under: Resource
A robust guide to help optimize your 2023 customer experience.