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Fact Sheet: Working Solutions

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Working Solutions Think virtual call centers, freed of bricks and mortar. Founded…

 

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The Potential for Hybrid Customer Service after COVID-19

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How to Make Work Work Again It’s mind-numbing how much is being…

 

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How to Create Virtual-training Strategies that Work

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Checklist: Virtual Training For almost three decades, Working Solutions’ Tamara Schroer has…

 

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Five Realities of Contact Center Customer Service Reps

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There’s nothing like real-world experience to put on-demand customer service in proper…

 

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Contact Center Pipeline July 2019

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Although recent reports suggest that the size and rate of growth of…

 

Contact Center Pipeline July 2019 →

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Online Talent Platforms are Shaping the Future of Work

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Say what you will about the gig economy, the concept hold high…

 

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Improving Contact Center Operations

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Happiness All Around to a “T” With year-end approaching, you probably have…

 

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Business Continuity Checklist

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Before-all-hell-breaks-loose In business, the inevitable always comes. Shutdowns. Breakdowns. Letdowns. Best prepare…

 

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Unifying Volunteers

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A well-known evangelical organization needed a way to manage high call volumes,…

 

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Technical Support

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Enhancing Staff. Pleasing Customers. A Fortune 500 global digital network provider sought…

 

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