Business Continuity Checklist
Filed under: Infographic
Before-all-hell-breaks-loose In business, the inevitable always comes. Shutdowns. Breakdowns. Letdowns. Best prepare…
Fast and Flexible
Filed under: Collateral
Moving with the Business By definition, business continuity needs to be constant.…
Ovum Report
Filed under: Collateral
Making Ovum’s Enterprise Shortlist Home-based outsourcing is the future—here and now for…
Security Vigilance
Filed under: Collateral
Offering an integrated approach From professional agents to hardened infrastructure to locked-down…
Core Competencies
Filed under: Collateral
Based in Plano, Texas, Working Solutions uses professional, U.S.-based agents who work…
Unifying Volunteers
Filed under: Success Story
A well-known evangelical organization needed a way to manage high call volumes,…
Digital Sales
Filed under: Success Story
Complementing In-store Business New York City-based retailer expanded presence and increased revenue…
Technical Support
Filed under: Success Story
Enhancing Staff. Pleasing Customers. A Fortune 500 global digital network provider sought…
Step Up Sales
Filed under: Success Story
Zero to 200 Agents in a Few Weeks Fortune 100 technology company…
Challenge and Benefit
Filed under: Success Story
Winning New Customers. Raising ROI. Controlled costs—plus delivered premiere service to newly…
Maximize Sales
Filed under: Success Story
Maximizing Sales. Increasing Loyalty. A team of support specialists handled current customers…
Care On Demand
Filed under: Success Story
Serving Patients with Specialized Care Existing facilities were at full capacity—and building…