Kim Houlne Knows What It Takes to Lead Virtual Workers
Dallas, Texas– Working Solutions, Kim Houlne, chief executive of on-demand contact center outsourcer Working Solutions, outlines some dos and don’ts for remote leadership in “Managing the virtual workforce.” Her viewpoint is posted by SmartBrief, a digital media publisher “serving nearly 6 million senior executives, thought leaders and industry professionals.”
About Working Solutions
With 20+ years of success, Working Solutions is a recognized leader in onshore, on-demand contact center solutions. Its remote workforce includes sales, customer care and technical experts—with 110,000+ registered agents in the United States and Canada. They deliver fast-flex business process outsourcing (BPO) services for clients and their customers across diverse industries, such as consumer services, healthcare, retail, travel and hospitality.
Springfield Lewis, Director of Communications
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