Blog - Sales/Growth

Refreshed Brand: What’s in it for me?

09/20/2017

virtual call center, sales growth call center

3 Reasons Why It Matters To You

Working Solutions, a leader in on-demand contact center outsourcing, just refreshed its brand and website.

As a prospective client: Why should you care?

Good question. You probably aren’t focused on a redesigned logo or refined web interfaces.

But here’s why you might care. This refreshed brand:

Culminates 20+ years of working with 100s of clients.
Reflects millions of sales and service interactions—delivered by a network of 110,000+ U.S.-based agents.
Includes field-tested processes and lessons learned—satisfying millions of consumers nationwide.

Now, here are three reasons why—backed by numbers—a better brand benefits your business.

On average: 1. Optimized ops: Our experts deliver double-digit, operational efficiencies—at least 29% or more. 2. More sales: Agents up-sell and cross-sell more goods than in-house client teams—18-32% more. 3. Happier customers: Net promotor scores rank higher than offshore providers—up to 73% more.