Notice!

Welcome to Working Solutions. We offer independent contractor, work-at-home opportunities for folks located in either the United States or Canada.

We do not accept applicants located outside of the United States and Canada.

Read our blogs

Blogs: Technology

Flat illustration of a laptop, monitor, and server hard drives, surrounded by office supplies on a desk

Maximizing Your Customer Service Tech Stack for Enhanced Operations and Efficiency

Technology

In today’s fast-paced business landscape, delivering exceptional customer service is paramount for…

Read more

Working Solutions logo displayed on a colorful mix of gradients

How to Scale Customer Service During Busy Seasons

Technology

Read more

Illustration of a global technological network

How AI and Intelligent Agents Together Help Cut Costs for Customer Service

Technology

In this new age of artificial intelligence, we are working hand in…

Read more

Increasing customer engagement solutions and technology

3 Technology Trends to Increase Customer Engagement

Technology

Leveraging Technology to Increase Customer Engagement Increasing customer engagement is central to…

Read more

Illustrative man in front of a phone that depicts passwords, a credit card, fingerprint, and lock

Why Increased Brand Security Improves Customer Loyalty

Technology

Did you know that effective security translates to brand loyalty and an…

Read more

Illustration of technological circuts and the letters AI

2021’s Biggest Tech Trend for Customer Experience – AI

Technology

One of the biggest trends this year is reducing what is spent…

Read more

Illustration of a patient on a computer talking with a doctor

How a Global Pandemic Accelerated Telehealth Acceptance

Technology

Made with Visme Infographic Maker

Read more

Tracey Sloan Personifies the Company’s Roots and Culture

Technology

If you want the history of Working Solutions, there are few people…

Read more

hands fixing an electronic circuit

Under-the-hood Tech Insight Enables Client Business Solutions

Technology

As a technologist, I tell clients you need to understand the “gutworks”…

Read more

Disruption or Opportunity? Understanding Contact Center Technology

Understanding Today’s Contact Center Technology: From ‘Disruption’ to Unprecedented Opportunity

Technology

Yesterday’s call center is today’s contact center — a sophisticated, adaptable, multi-channel…

Read more

Achieving the Right Balance in Retail Customer Service

Achieving the Right Balance in Retail Customer Service

Technology

  Blending Artificial Intelligence and Intelligent Agents We live in a world…

Read more

Contact Center Technology Predictions for 2014 – Are You Ready?

Technology

Predictions are certainly interesting, particularly when you read them years after they…

Read more

Contact