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Welcome to Working Solutions. We offer independent contractor, work-at-home opportunities for folks located in either the United States or Canada.

We do not accept applicants located outside of the United States and Canada.

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Blogs

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Future-Proofing Customer Service: The Power of Smart Technology Choices

Technology

Strategic tech investments have become paramount for contact center success as technology…

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Efficiency Unleashed: How AI-Powered Tools Transform Contact Center Operations

Technology

In recent years, advancements in AI technology have significantly transformed contact center…

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Five Tips to Maximize Your Customer Service Tech Stack

Technology

Five tips to ensure you are maximizing your current technology.

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Maximizing Your Customer Service Tech Stack for Enhanced Operations and Efficiency

Technology

In today’s fast-paced business landscape, delivering exceptional customer service is paramount for…

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How to Scale Customer Service During Busy Seasons

Technology

Six tips to providing customer service coverage during peak seasons.

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Artificial Intelligence and Intelligent Agents Solution Cuts Costs for Customer Service

Technology

In this new age of artificial intelligence, we are working hand in…

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3 Technology Trends to Increase Customer Engagement

Technology

Leveraging Technology to Increase Customer Engagement Increasing customer engagement is central to…

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Why Increased Brand Security Improves Customer Loyalty

Technology

Did you know that effective security translates to brand loyalty and an…

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2021’s Biggest Tech Trend for Customer Experience – AI

Technology

One of the biggest trends this year is reducing what is spent…

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How a Global Pandemic Accelerated Telehealth Acceptance

Technology

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Tracey Sloan Personifies the Company’s Roots and Culture

Technology

If you want the history of Working Solutions, there are few people…

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Under-the-hood Tech Insight Enables Client Business Solutions

Technology

As a technologist, I tell clients you need to understand the “gutworks”…

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