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Welcome to Working Solutions. We offer independent contractor, work-at-home opportunities for folks located in either the United States or Canada.

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Blogs

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Emotional Intelligence in Contact Centers: 5 Strategies to Enhance Customer Experience

Development

In today’s fast-paced and ever-changing business landscape, success is not solely determined…

Multi-screen interface illustration

Understanding Today’s Contact Center Technology: From ‘Disruption’ to Unprecedented Opportunity

Technology

In today’s rapidly evolving business landscape, contact centers have shifted from being…

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Mastering the Art of Luxury Customer Engagement

Call Center Outsourcing

Mastering the art of customer engagement is essential for luxury brands. These…

In a accessories store beautiful lady customer looking at the bags from the shelves while one charismatic salesman wants to help the customer

Transforming Customer Service in High-End Retail: The Role of Customer Feedback

Call Center Outsourcing

As customer expectations change and technology advances, exceptional customer service has emerged…

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10 Essential Steps to Scaling Retail Customer Service [Checklist Included]

Customer Service Outsourcing

Delivering outstanding customer service is a recipe for success in the retail…

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The Latest Trends in Travel from Our Customer Service Team

Development

The travel industry has undergone significant changes and the way customers approach…

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Boost Efficiency: The 5 Key Pillars of Contact Center Excellence

Call Center Outsourcing

As technology continues to evolve at a rapid pace, the role of…

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The Gig Economy Meets Customer Experience: Breaking Down GigCX

Customer Service Outsourcing

In today’s ever-changing landscape of customer service, a revolutionary trend is taking…

Business professionals high five during a meeting

Overcoming GigCX Challenges: Strategies for Sustainable Success

Customer Service Outsourcing

In the dynamic landscape of GigCX, where innovation and adaptability reign supreme,…

Black young man purchases with card from his mobile smart phone from the comforts of his home.

Navigating the Retail Rush: 5 Crucial Scalability Trends in Customer Service

Technology

In the fast-paced world of retail, customer service is a critical factor…

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Understanding Pet Industry Trends: The Impact of Spending and Customer Service

Operations

In the dynamic and ever-growing pet industry, understanding spending habits and the…

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Delivering Pawesome Customer Experience: A Case Study on Chewy

Customer Experience

Customer expectations are ever-evolving but the craving for exceptional service never goes…

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