Welcome to Working Solutions. We offer independent contractor, work-at-home opportunities for folks located in either the United States or Canada.
We do not accept applicants located outside of the United States and Canada.
Are you looking for opportunities to work as a Working Solutions agent?
Every customer interaction is an opportunity to strengthen your brand. That’s why we invest in comprehensive education and continuous development, preparing agents to serve with confidence, empathy, and expertise.
Our proven approach builds the knowledge and skills agents need to deliver consistent service, strengthen customer relationships, and improve business performance.
Put proven training expertise to work.
100% of our training is educator-led, giving agents expert instruction to build the knowledge and skills required for each client program.
Our degreed educators average 10+ years of virtual classroom teaching experience, bringing proven instructional expertise to every client program.
AI-enabled onboarding and training reduced onboarding time by 45%, helping agents reach proficiency and client programs launch faster.
Our blended learning approach combines experienced educators, AI-enabled training, and proven development programs to build deep knowledge of your business, customers, and brand, preparing agents to deliver consistent performance.
Degreed educators, skilled in virtual instruction, match their expertise to select industries.
A client’s culture is baked into a curriculum so agents personify the brand.
Instructors use leading-edge tools and methodologies to instruct and benchmark agents.
Creative teaching methods, such as gamification and role-playing, reinforce learning.
With 100% teacher-led instruction, educators make the lessons stick.
Progress is tracked to ensure agents become experts in a client’s business.
Led by Tamara Schroer, Vice President of Education and Engagement, our experienced, degreed educators bring deep expertise in virtual agent education and development.
Building on nearly 30 years of virtual workforce experience, the team develops and continuously refines programs that prepare agents to meet each client’s unique business, brand, and customer needs.
We tailor onboarding to your products, services, and brand standards. Experienced educators, AI-enabled training, and ongoing development help agents reach proficiency faster and deliver consistent, high-quality service.
Our proven approach combines three pillars of education and development to build agent knowledge, accelerate proficiency, and support consistent performance.
Let’s explore how our approach to recruiting, education, and continuous development can help you build knowledgeable agents, accelerate proficiency, and improve performance.