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Welcome to Working Solutions. We offer independent contractor, work-at-home opportunities for folks located in either the United States or Canada.

We do not accept applicants located outside of the United States and Canada.

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The Modern Day Travel Advisor

Filed under: Infographic

Savvy Service Experts Know What Sophisticated Travelers Expect Automated self-service travel reservations…

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Improving Contact Center Operations

Filed under: Article

Happiness All Around to a “T” With year-end approaching, you probably have…

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Call Center Operations Audit

Filed under: Collateral

Are you measuring the right things to perform well? Got a good…

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Onshore Ensures Greater Business Value

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Our flexible scheduling model enables contact center agents to be more productive.

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Best Way to Manage Retail

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This whitepaper briefly compares two customer service models and how well they…

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Company Overview

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About Us Founded in 1996, Working Solutions began as an idea that…

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Business Continuity Checklist

Filed under: Infographic

Before-all-hell-breaks-loose In business, the inevitable always comes. Shutdowns. Breakdowns. Letdowns. Best prepare…

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Fast and Flexible

Filed under: Collateral

Moving with the Business By definition, business continuity needs to be constant.…

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Ovum Report

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Making Ovum’s Enterprise Shortlist Home-based outsourcing is the future—here and now for…

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Security Vigilance

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Offering an integrated approach From professional agents to hardened infrastructure to locked-down…

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Core Competencies

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Based in Plano, Texas, Working Solutions uses professional, U.S.-based agents who work…

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Unifying Volunteers

Filed under: Success Story

A well-known evangelical organization needed a way to manage high call volumes,…

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