Working Solutions Deepens Its Commitment to Exponential Growth
Plano, Texas – Working Solutions, a recognized expert in customer care, advances its contact center industry leadership with two new board members known as visionary executives who bring a fresh perspective on innovation and business expansion.
Joining the board of directors are:
- Dan Beltramo, a former Nielsen (NLSN) executive who recently transformed Onclusive into a leading global media monitoring company.
- Page Haun, a former Equinix (EQIX) executive who is now chief marketing officer and the environmental, social and governance (ESG) leader at Cologix, a top-tier data center provider.
Blending AI and Intelligent Agents
The new board members exemplify the company’s values of excellence, strategic growth and customer-centricity. Their insights will drive Working Solutions forward as it continues to define how clients engage with their customers, providing intelligent agents (IA) with automated technology (AI) to create an unmatched service experience.
Led by chief executive Kim Houlne, Working Solutions is backed by Housatonic Partners, a well-respected, private-equity firm focused on growth companies.
“Experts in their fields, Dan and Page bring insight and experience to our company as we enter our 30th anniversary next year in contact center outsourcing,” said Houlne. “The industry is at a pivot point today as companies seek to merge the best of AI with the ongoing desire for quality human interactions. We deliver both.”
Led Transformations and Growth
As the former president and chief innovation officer at Onclusive, a media analytics consultancy, Beltramo has years of experience in software and data businesses. He’s led companies through transformations and growth.
Recently, he interviewed Will Rivers, associate deputy director of the FBI, at the World of DaaS Summit. They discussed how America’s security relies on strong partnerships with both public and private sectors and the role of AI.
“Companies that are winning today are those leaning into customer service,” Beltramo said. “Working Solutions is turning customer success into a competitive advantage for its clients. I’m proud to be a part of that.”
Expertise Spans Industries
Haun brings more than 25 years of technology marketing leadership to the board, with a proven track record of driving growth, customer engagement and strategic thought leadership. Her experience in global roles at companies like Equinix, Dolby and Comcast will bring valuable insight to Working Solutions to enhance the company’s strategy, strengthen its brand and support long-term growth.
Haun stated: “I’m excited to join the board and support the company’s next phase of growth by bringing a fresh perspective on brand differentiation and customer connection. In an increasingly competitive landscape, strategic storytelling and market insight can be a powerful tool—and I look forward to helping the Working Solutions team identify new opportunities and amplify their impact.”
In welcoming the new members, Houlne said: “The future for Working Solutions is bright, and having these two experienced professionals on our board will prepare us more than ever to deliver meaningful solutions to our clients.”
About Working Solutions
With almost 30 years of success, Working Solutions is a recognized leader in high-quality, cost-effective contact center outsourcing. The company blends artificial intelligence (AI) for routine tasks with intelligent agents (IA) to solve complex issues for the best customer experience (CX).
Fast and flexible, its on-demand, virtual workforce of sales, service and technical experts scales to support everyday business, unforeseen events and long-term projects. Industries served span consumer services and retail, healthcare, and travel and hospitality. Specialty solutions include those for connected cars, senior care, luxury travel, pharmaceutical operations and pet care. Learn more at workingsolutions.com.
