STAY OUT FRONT

Get Focused

Do what you do best. We’ll take care of the rest.

BACK-OFFICE SUPPORT

We ensure well-run operations. Our agents streamline services so you can stay out in front.

  • Data Entry

    Our specialists turn your hard copies, scans and audio files into digital data.

  • Claims Processing

    We manage claims for healthcare, insurance and warranty programs.

  • Fulfillment

    We process orders to put products and service into customers’ hands.

Taking Care of Business

  • Digitize Records

    • Process hard copies, scans and audio
    • Convert to digital, readable files
    • Proof and verify for quality data
  • Manage Claims

    • Qualify and process healthcare claims
    • Administer insurance protection services
    • Handle and renew product warranties
  • Fulfill Requests

    • Take customer orders
    • Enter information into the system
    • Ensure delivery of product or service

How do you like your data?

Lifecycles tracked? Claims evaluated? Records compiled?
We do it all—every which way.

Client Success

That's Racin'.

Our client, a NASCAR-sanctioned supplier, transmitted live conversations between drivers and pit crews to race fans. But first, any expletives needed to be deleted before transmissions went out. Our solution: Agents passionate about racing, with fast fingers and sharp ears.

Each driver was assigned an agent, who edited out colorful language from the live audio feed. This way, fans could experience the action in a family-friendly way. Agents listened in throughout the entire broadcast—for a total of five hours each race.

  • Worked 10,000 broadcast hours each racing season.

  • Listened in before and during each race—for five hours.

  • Adjusted agent schedules to accommodate weather delays.

Working back office so you can stay in front.

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