Tune into KERA: Kim Houlne Interview
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KERA’s CEO series features Working Solutions chief Kim Houlne at 7:30 p.m. Friday, Oct. 7.
Retained Talent Adds Value
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Repurpose on-demand talent. Don't displace it.
Giving Has Its Rewards
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From Backstage to Center Stage At work, Rhonda is front and center,…
AARP Makes Driving Safer
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Serving Others Karen is a relative newcomer to Working Solutions, but…
The New Contact Center: Solutions, Not Service
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A recent article in DestinationCRM.com got me thinking about how customer service…
Business Continuity in the Contact Center
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A sudden ice storm can shut down your contact center for a…