Tune into KERA: Kim Houlne Interview

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KERA’s CEO series features Working Solutions chief Kim Houlne at 7:30 p.m. Friday, Oct. 7.

 

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Retained Talent

Retained Talent Adds Value

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Repurpose on-demand talent. Don't displace it.

 

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Giving Has Its Rewards

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From Backstage to Center Stage At work, Rhonda is front and center,…

 

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AARP Makes Driving Safer

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  Serving Others Karen is a relative newcomer to Working Solutions, but…

 

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Customer Experience

The New Contact Center: Solutions, Not Service

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A recent article in DestinationCRM.com  got me thinking about how customer service…

 

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Business Continuity in the Contact Center

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A sudden ice storm can shut down your contact center for a…

 

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