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New Technology Strategist Dives Deep for Client Solutions

Ashok Narayanan, an industrial engineering leader in healthcare and travel, joins the senior management of Working Solutions. He’s known for his expertise in transforming complex systems, such as Sabre flight reservations. His work simplified its use for agents industrywide.

Narayanan, who holds dual engineering degrees, is an e-commerce pioneer, having been part of the team that launched Travelocity.com back in the mid-90s. His work on Sabre dates back to when American Airlines owned the system as part of its information technology division.

Before joining Working Solutions, Narayanan led software and platform development at Vizient, Inc., a nonprofit hospital healthcare entity.

Going forward, his focus will be optimizing customer care for Working Solutions clients in consumer services, hospitality and travel, retail and other industries.

Learn more about our new Strategic Technology Officer.

See for yourself why Working Solutions has become the industry’s go-to source for virtual contact center outsourcing.

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