Halloween is one of the scariest times of the year.
That is… unless we’re talking about your online sales or customer service operations, dying to satisfy digital consumers. Then, the frights are year-round.
Here a few hair-raising stats to keep you up at night:
And oh, one more thing: The Walking Dead is scouting your business for its next episode. Just kidding.
Question is: Do you want to compete? Or capitulate?
Don’t let the crypt keeper run your call center operations into the ground. Or have your sales and service walled up behind bricks and mortar, like in Edgar Allan Poe’s “The Cask of Amontillado.” Not a good way to go.
Stay alive this Halloween and year-round, with great online sales and service. Be fluid and flexible.
Because if you settle for less, you’ll be haunted by apparitions of what could have been in 2018.