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Blog - Call Center Outsourcing

Benefit of Using a Work-from-Home Contact Center Model

06/29/2017

call center model

Managing Call Volume Fluctuations

 

Our client, Gavin at A Place for Mom discusses the difference between a traditional call center model verses a work from home call center model and which model helps optimize call volume capacity during peak call volume.

 

 

Want the optimum business model to deliver excellent service?

 

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Posted By

Gail Rigler

06/29/2017

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