Welcome to Working Solutions. We offer independent contractor, work-at-home opportunities for folks located in either the United States or Canada.

We do not accept applicants located outside of the United States and Canada.

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Whether you need to better manage spikes in volume, start hitting your KPIs, or improve your customer experience, Working Solutions has the workforce, the know-how, and the tools you need to reach your goals. Here are the key benefits of partnering with us.

Thinking about outsourcing your customer service? See the Guide

Scalability & Flexibility

Your customers expect a good brand experience regardless of the time of year or even the current crisis. How you prepare and respond to customer service inquiries during seasonal sales volume spikes or economic downturns will affect the health of your business. Manage these fluctuations in CX operations by using a remote, scalable workforce to ensure nonstop, flexible and responsive service.

Ramp up services 200% to 300% for increased demand in mere hours, not weeks.

What Works Best for You

When it comes to platforms or software, we have preferences. Proven ones. That said, we will work with whatever systems you favor to provide great customer service.

Being open, Working Solutions has the freedom to envision the most effective combination of infrastructure and security solutions to best protect you and your customers.

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