Brave New World.
Brave New Workers.

On-demand workforces bring new efficiencies and responsiveness, says Kim Houlne, president and chief executive of Working Solutions, in this interview.



Chase Conference Spotlights Working Solutions Chief

Kim Houlne, who founded Working Solutions 20 years ago, spoke to entrepreneurs at Chase for Business Conference in Dallas.


Kim Houlne Featured on KERA

A forerunner in remote contact center solutions, Working Solutions made virtual work viable.


Gartner, a leading advisory company

Lists Working Solutions as a “Rising Star” for customer management business process outsourcing (CM BPO) among other industry leaders in its analysis of BPO services.


Working Solutions is named in a recent Money magazine article

These Are the Best Part-Time Jobs You Can Do From Home.” It cites a survey of almost 1,100 parents by FlexJobs and the demand for remote jobs.


Workplace Leader—Two Years in a Row

Working Solutions recognized twice in FlexJobs list of Top 100 Companies to Watch for Telecommuting and Remote Jobs. The first recognition came in 2015, with the #13 spot. In 2016, Working Solutions moved up to #9.


Lifetime of Work Cited

Working Solutions President and Chief Executive Kim Houlne wins the 2015 Stevie® Awards for Women in Business for Lifetime Achievement.

Savvy Agents

Hardware to Handbags

High tech or high heels. Makes no difference to agent Paula. After providing tech support for customers of software and computer companies, she switched to servicing consumers of women’s clothing. “I thought shoes and handbags would be a breeze compared to tech support.” Not always, given high fashion. Still, “service is what it’s about”—be it networks or new wave.

An “Open Door” Look at Us

Glassdoor gives people the pros and cons about a workplace. We earned its “Open Door” badge, which speaks to our transparency as a company with which to work and do business.

It’s worth knowing that employees and agents like working for us—with about a 90% recommend rate. And that feeling comes through when they’re serving clients and their customers.