Working Solutions Tops FlexJobs’ 2024 List – A Decade of Consistent Excellence
Filed under: Video
Working Solutions’ work-life balance earns FlexJobs’s #1 company in 2024.
AI + IA in Customer Service
Filed under: E-Book
Discover how AI + IA could revolutionize your customer service.
Southwest Airlines Success Story
Filed under: Success Story
How we enabled a major airline to manage a customer service crisis.
The Future of Customer Service: Contact Centers in the Age of AI
Filed under: Collateral
Contact centers are at the forefront of evolution, adapting with AI technology.
Working Solutions Client Scorecard
Filed under: Infographic
We surveyed our clients and collected the data on our partner performance!
Working Solutions Client Satisfaction Report
Filed under: Infographic
What our clients think of us means everything. So, we asked!
Five Myths About GigCX
Filed under: Infographic
2,000+ experts surveyed to find the truth about on-demand contact center agents.
Maximize Your Customer Service Tech Stack
Filed under: Infographic
Five tips to ensure you are maximizing your current technology.
Scale Customer Service During Busy Seasons
Filed under: Infographic
Six tips to providing customer service coverage during peak seasons.
5 Ways to Reduce Customer Service Costs
Filed under: Video
Five ways to reduce customer service costs without sacrificing quality.
In-House vs. Outsourced Customer Service
Filed under: Infographic
Explore the cost differences between in-house and outsourced customer service.
Working Solutions Shares 27 Years of Experience in Perfecting Hybrid Working
Filed under: Video
April Wiita joins HFS Research for a Hot Vendor Fireside chat.