Welcome to Working Solutions. We offer independent contractor, work-at-home opportunities for folks located in either the United States or Canada.
We do not accept applicants located outside of the United States and Canada.
Are you looking for opportunities to work as a Working Solutions agent?
Working Solutions is an on-demand business process outsourcer providing multichannel CX services, including customer service, sales support, and business continuity.
Working Solutions taps into a vast network of enthusiastic brand associates across the United States and Canada. Our flexible business model enables us to provide customer service on several levels–from everyday business to unexpected events to long-range projects.
Rigorous processes ensure consistency and great customer service for our clients’ customers. These include: program strategy, technology, security, and recruiting the right professionals with specific skills, educating them in a client’s culture, and investing in their ongoing development. For every client we partner with, the goal is to create a seamless customer experience in the brand’s own image.
Ranked first on FlexJobs Top 100 Companies with Remote Jobs in 2024 and in the top ten for ten consecutive years.
Working Solutions was named among the Best Places for Work in North Texas by Dallas Business Journal.
Working Solutions was named a service leader in innovation and success in customer service.
The businesses we serve range from nonprofits to small and mid-sized companies to FORTUNE 500 corporations. No matter the size or industry, we strive to deliver great sales and service. Defined in their terms. Here are just a few.
As competition intensifies for the best schooling, Sylvan Learning provides personalized tutoring—from academic support for everyday lessons to college prep. To enable this, our agents engage with parents and families—via calls, emails and text messages—to identify their children’s educational needs.
To ease tax preparation, Intuit TurboTax is designed to guide users through their annual returns, step by step. For this popular software package, Working Solutions agents provide inbound phone and video customer service and technical support.
As more people require senior-living options, A Place for Mom helps families fulfill their loved ones’ needs. For this client, our contact center agents take inbound calls or place outbound ones to assist customers. Agents screen callers for desired requirements, matching appropriate locations nationwide.
Follow us on Instagram: @workingsol
Comment “😂” if this made you chuckle.
#CustomerService #WorkFromHome #NationalLaughAtWorkWeek
Discover the origins of winter holiday traditions as we explore the history of symbolic holiday customs. Join us on a journey through time as we uncover the roots of these beloved symbols from Medieval Europe to Ancient Greece. Learn more about Christmas Trees, Gift Exchange, Music and Caroling, Eggnog, Gingerbread, Santa Claus, Elves and Trolls, Stockings, and Wreaths – each with a unique story that reaches back centuries. It promises to be an unforgettable experience!
Happy International Women`s Day!
As a woman-founded company, we understand that oftentimes, there are unique obstacles and challenges for women in the workforce.
Please let today serve as a reminder that you can do anything you set your mind to. Women leaders are helping to shape a better world. Keep persevering!
Remember to uplift, support, and encourage women—today and every day.
#InternationalWomensDay
#WomensHistoryMonth #SupportWomen
Like a great shot at The Masters, delivering exceptional customer experience requires precision, focus, and attention to detail. Mastering the art of customer service can set your business apart from the competition and make you a champion in the eyes of your customers. ⛳🏆 #CustomerExperience #Masters2023 #BusinessSuccess #WorkingSolutions
Happy PRO Appreciation Week! Every PRO contributes to our amazing community. Thank you all for creating a culture of support and encouragement.
#WorkingSolutions #PROAppreciationWeek #CustomerServiceWeek #CaringCulture
Happy PRO Appreciation Week!
We`re grateful to work with some AMAZING customer care professionals who are awesome at what they do!
Thank you for your hard work and dedication to creating a great customer experience during every interaction.
#CXWeek #CustomerServiceWeek #PROAppreciationWeek
This #womenshistorymonth we’re taking a moment to celebrate and learn from women in leadership. Thank you, Working Solutions’ own Kristin Skiko for sharing her perspective and experience with us! #womensupportingwomen #womeninleadership #womeninbusiness #leadershipadvice
How do you become an independent contractor with Working Solutions? Follow these 5 steps to apply to become a part of our PRO community. #WorkingSolutions #CustomerService
We had so much fun with Dallas-Fort Worth area PROs at our recent luncheon 💃
It’s always amazing to be able to connect with the independent contractors who work with us to deliver world class customer service.
Where should our next PRO meet up be? #WooHooCrewLove #CustomerService
FACT ✅
Finding a work-from-home 👩💻🏠 role doesn’t have to be hard!
We’re (almost) always looking for independent contractors to work as remote customer service agents 😉
Looking for a flexible side gig? Visit the link 🔗 in our bio to learn more and apply.
Our Chief Happiness Officer, Xander, is on his way to pick up his Valentine ♥️
He wanted to encourage you to spread kindness and do something you LOVE today!
#remotework #dowhatyoulove #mydoggyvalentine #dogsofinstagram #dogswithjobs #wfh #worklifebalance #createalifeyoulove #worsolhappy
🍂It`s almost Thanksgiving! We have a lot to be thankful for—with our PRO community being at the top of our list! The holiday season can be busy and hectic. Take a moment to slow down and reflect with this quick word search. #Gratitude #Thanksgiving #ThankfulForYou
How is your business working to deliver the CX your customers deserve? It might be time to spice up your customer service 🌶️ #CX #cxmanagement
A heartfelt poem 💌 to our PRO community ♥️
Happy Valentine’s Day!
#agentappreciation #ValentinesDay #customercare #customerservice #workingfromhome
Thank you for this great recognition, @flexjobs! We’re proud to be leaders in the remote work world. For the past 27 years, we’ve been champions of the “work-from-home” 🏡 movement.
What an honor to have been included on this list for the past 10 years!
We’re elated to receive the designation of #1 remote company to watch and to continue to provide flexible work 👩💻opportunities.
Wondering if you can use your Mac computer to work as an independent contractor with Working Solutions? 💻
Here`s what you need to know!
Mac support is limited to Intel-based machines with Windows 10 or Windows 11 installed via Apple’s Boot Camp utility. Compatible Mac machines must be running Windows to access and install client systems.
Visit our website to see all of our tech requirements. Visit the 🔗in our bio.
#WorkingSolutions #WorkFromHome #ContractWork #WorkFromHomeGigs
September 15th marks the first day of Hispanic Heritage Month. The date was chosen because it coincides with the Independence Day of numerous Latin American countries including Costa Rica 🇨🇷 El Salvador 🇸🇻 Guatemala 🇬🇹 Honduras🇭🇳 and Nicaragua 🇳🇮
We`re proud to celebrate all of the rich cultures of Hispanic people across the globe 🌎
Happy Hispanic Heritage Month!
#HispanicHeritageMonth2023
Crazy how much a “cup of Joe” can change your day ☕️😅
PROs, how do you make sure you’re charged up and ready to problem solve?
#workfromhome #remotework #morningcoffee #grumpycatmemes #doggomemes #chiefhappinessofficer #customerservicememes
Can we get a WooHoo?! We had an amazing time connecting with our agent community in Baltimore!
We love #remotework but we have so much fun connecting in person! What city should we visit next?
#IndependentContractors #WFH #PROAppreciationWeek
Happy #WomensHistoryMonth! We’re still celebrating the impact of dynamic women in leadership! Our VP of Program Success shares advice for those looking to develop their leadership skills. #womensupportingwomen #womeninleadership #careerdevelopment #womanownedbusiness
Thinking about applying to be an independent contractor with Working Solutions? Here`s some "lingo" you might come across. Working Solutions PROs and applicants get access to a special online portal, called Vyne.
#CustomerService #WFH #RemoteWork
Whatever the metric, how well you relate to and connect with people contributes to success. And to succeed, you’ve got to relate and commit on levels understood and appreciated by those who matter.
At Working Solutions, we foster a caring culture, rooted in empathy. From employees to independent contractors to our clients and to their customers, emotional intelligence is the cohesive force that binds our organization. That strong connection creates business bonds, which in turn, build lasting customer relationships and better brands.
Our community of highly skilled professionals encourages creativity, work ownership and fulfillment in personal contribution. We believe mutual respect and emotional intelligence play an essential role in developing a caring culture. Join our unique and thriving culture.
Our business is empathetic customer service. It’s everything we do. All that we are—trustworthy, responsive, reliable and empathetic. Our values extend beyond our business and into our community and our world.
In business, your customers are everything. You’ve wowed them, won them. Time and again, over many years.
It’s best then to entrust them to a contact service provider that does the same. A business partner that ensures your customers remain and return. With us, they will—delivering a customer satisfaction rate of 80% and higher, as one client achieved.
Your business runs in seasons and cycles. Adapting to trends while taking on the competition. The situation is fluid; the dynamics ever-changing.
Success requires savvy, speed and flexibility. Contact center outsourcing enables your operations to be responsive, mobile and modern—like our client that met 300% increase in demand through improved scalability.
Exceptional customer service is must these days. And when it’s outsourced, that service must be exemplary, with the contact center provider rising to every occasion.
So, which provider can you count on to excel? After millions of customer engagements, we know how to deliver—as we did for this client, supplying hundreds of agents in 48 hours to meet 1,000% increase in customer calls.
Empathy and compassion are what drives us as a company.
Throughout every interaction, between our clients, amongst employees, or with our contracting customer service agents, we show genuine care and display empathetic concern. The key to our thriving culture is to first listen to understand so we may be understood as well.
